Asterisk is an open-source framework for building communications applications. It is most commonly used to build IP PBX systems, but it can also be used for applications such as VoIP gateways, conference servers, and call centers.
IP PBX: At its core, Asterisk often functions as an IP PBX, providing call routing, voicemail, and other features within an organization.
VoIP Gateway: Asterisk can connect traditional phone lines (PSTN) to VoIP networks, enabling seamless communication between different technologies.
Open Source: Being open-source, Asterisk offers flexibility and customization, allowing users to tailor it to their specific needs.
Telephony Protocols: Asterisk supports various telephony protocols such as SIP, IAX, H.323, and MGCP, facilitating interoperability with different devices and systems.
Customizable Dialplan: The dialplan is a set of instructions that Asterisk uses to process calls. It's highly customizable, allowing users to define complex call routing and handling logic.
Asterisk offers a wide range of features, including call recording, interactive voice response (IVR), and automatic call distribution (ACD). Because it is open-source, Asterisk is available free of charge.
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