What is bitel?

Bitel is a brand of Viettel Group, a Vietnamese multinational telecommunications company. Bitel's main operations are in Peru, where it is one of the largest mobile operators in the country.

Bitel offers a wide range of telecom services including mobile data, voice, and messaging services to both individuals and businesses. The company has a strong focus on providing affordable, accessible and reliable services to customers, especially in rural areas where access to telecom services can be limited.

Bitel's network coverage includes more than 1,300 districts across Peru, which translates to over 80% of the population coverage. The company’s approach to customer service sets it apart from other mobile operators with a local service team (comprising nearly 3,000 people) who work around the clock, catering their services for each of the regions. Bitel has won several awards for its focus on customer service.

Bitel is committed to technology investment and innovation by leveraging its parent company Viettel's extensive technology resources and network to introduce new services and products catered to the changing needs of its customers.