What is chacha?

ChaCha is a real-time search engine that provides relevant answers to user queries in a conversational format. The service was launched in 2006 and was originally operated by ChaCha Search, Inc. The company's main focus was on providing answers to queries via SMS or voice call, making it particularly popular with people who did not have access to the internet or used feature phones.

ChaCha uses human-guided search algorithms to provide users with accurate answers to their queries. Users can communicate with ChaCha by typing in their query or asking it via voice and then receive an immediate response from a human operator or an algorithm that has been trained to provide relevant information based on the user's query.

Today, ChaCha has evolved to become a platform that combines real-time search with machine learning to provide personalized recommendations, information, and answers to users across multiple channels including web, mobile, social media, and voice-activated assistants. The company continues to grow its user base by improving its search technology, enhancing its conversational interface, and expanding its reach to more countries and languages.