What is chatbox?

A chatbox is a software application that allows users to interact with a website or a customer service agent through a chat interface. Chatboxes are typically used for providing customer support, answering frequently asked questions, or facilitating communication between website visitors and businesses.

Some chatboxes are powered by artificial intelligence and can automatically respond to user inquiries using pre-programmed responses or by learning from past interactions. Other chatboxes are manned by human agents who provide real-time assistance to users.

Chatboxes can be integrated into websites, mobile apps, and social media platforms, allowing businesses to engage with their customers in real-time and provide personalized support. They help improve customer satisfaction, increase sales, and streamline communication processes.