FOH stands for Front of House and refers to the area in a restaurant, bar, or other hospitality establishment where guests are received and served. This area typically includes the dining room, bar, host stand, and any other spaces where guests interact with staff.
FOH staff members include hosts and hostesses, servers, bartenders, bussers, and other customer-facing employees. They are responsible for creating a welcoming atmosphere, taking orders, serving food and drinks, and ensuring that guests have a positive experience.
FOH staff often work closely with back of house (BOH) staff, such as chefs and kitchen workers, to ensure that food and drinks are prepared and served efficiently. Strong communication and teamwork between FOH and BOH staff are essential for a successful hospitality operation.
Overall, the Front of House plays a crucial role in creating a positive guest experience and is often considered the face of the establishment. Good customer service, attention to detail, and a positive attitude are key attributes for FOH staff members.
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