Hearken is a platform that focuses on audience engagement by enabling news organizations and other media outlets to directly engage with their audience and collaborate with them on the creation of content. It offers various tools that help media organizations to solicit and prioritize topics for coverage, collect stories from their audience, and share their reporting journey with their audience. The platform aims to promote trust in media organizations, increase transparency in the journalistic process, and promote two-way communication between the media and their audience. Hearken has been adopted by various international media outlets, including BBC, NPR, and The Guardian, among others.
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