What is pilferage?

Pilferage: A Sneaky Thief in the Workplace

Pilferage refers to the theft of small items or quantities of goods, often occurring repeatedly over time. It typically involves employees stealing from their employer, though customers and visitors can also be culprits. Unlike grand larceny or embezzlement, pilferage usually involves items of relatively low value.

Common Characteristics of Pilferage:

  • Small Quantities: Items taken are usually small in size and quantity, making them easier to conceal.
  • Low Value: Individual items are often of limited monetary worth, though the cumulative impact can be significant.
  • Frequent Occurrence: Pilferage is often a recurring activity, with perpetrators taking small amounts regularly.
  • Opportunistic: It frequently happens when the opportunity arises, with little or no pre-planning.
  • Difficult to Detect: Due to the small scale and frequency, pilferage can be challenging to identify and prevent.

Examples of Pilferage:

  • Taking office supplies like pens, paper, and staplers for personal use.
  • Stealing small amounts of inventory, such as tools, materials, or products.
  • Consuming food or beverages without paying for them.
  • Taking company time for personal activities.

Impacts of Pilferage:

  • Financial Losses: Even though individual items might be inexpensive, the combined loss from pilferage can substantially impact a company's profitability.
  • Reduced Productivity: Time spent pilfering detracts from productive work.
  • Damaged Morale: Pilferage can create a culture of distrust and negatively affect employee morale.
  • Increased Prices: Businesses may pass on the costs of pilferage to customers through higher prices.

Preventing Pilferage:

  • Strong Inventory Management: Implement robust systems for tracking inventory and identifying discrepancies.
  • Employee Screening: Conduct thorough background checks on potential employees.
  • Security Measures: Install security cameras, access control systems, and other measures to deter theft.
  • Clear Policies and Procedures: Establish clear policies regarding employee conduct and theft, and communicate them effectively.
  • Employee Training: Educate employees about the company's policies and the consequences of pilferage.
  • Positive Work Environment: Create a positive and supportive work environment to improve employee morale and reduce the temptation to steal.
  • Regular Audits: Conduct periodic audits to identify and address potential weaknesses in security and inventory control.

Addressing pilferage requires a multi-faceted approach that combines preventative measures, strong management practices, and a culture of ethical behavior.