Queuing theory is the mathematical study of waiting lines, or queues. It provides a framework for analyzing and optimizing systems where customers (or jobs, tasks, etc.) arrive, wait in a queue, and receive service. It's valuable for understanding system performance, identifying bottlenecks, and making informed decisions about resource allocation.
Key concepts in queuing theory include:
Queuing theory is applied in various fields, including telecommunications, computer networks, manufacturing, transportation, healthcare, and service industries. It's used to optimize processes, reduce waiting times, and improve overall system efficiency. Common metrics analyzed using queuing theory include average queue length, average waiting time, and system utilization.
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