What is spoc?

A SPOC (Specific Point of Contact) is an individual or department designated within an organization to handle a particular issue or task. This helps ensure that communication is streamlined and efficient, and that everyone involved knows who to contact for assistance. SPOCs may also be used in customer service settings to provide personalized support to clients or customers. Additionally, SPOCs can be a useful tool in project management, enabling team members to focus on their specific responsibilities while also having a designated point person for collaboration and coordination.