A receptionist is a person who greets and assists visitors or clients when they arrive at a company, organization, or medical office. They are usually the first point of contact for people who have questions or concerns. Receptionists are responsible for answering phone calls, scheduling appointments, maintaining schedules, directing visitors to the right person or department, and handling mail and emails. They are often required to have excellent communication skills, as they represent the company and act as the face of the organization. Additionally, they may be responsible for maintaining records, preparing reports, and ordering supplies. Receptionists may work in a variety of industries, including healthcare, hospitality, business and government agencies.
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